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FREQUENTLY ASKED QUESTIONS

  • How can I book an appointment?​

You can directly contact me via phone, Whatsapp or email. I can be in a session, so I may not answer your requests from phone or Whatsapp immediately. My preferred contact method is email. After I have received your request, I will contact you and arrange an appropriate time for both of us.

  • How much does a session cost?

There are different types of sessions. You can find the detailed information under the tab "Offers". For futher information about pricing or which type of counselling you need, please directly contact me.

  • What is the length of a session?

There are different types of sessions with different lengths. For detailed information click on the tab "Offers". If you are not sure which type of session you need, I always guide you to the correct path during arranging your appointment.

  • Do you share any of the information that I reveal?

Absolutely not. All information that you give to me during sessions are under protection of patient therapist confidentiality. Also sharing any kind of client information is unethical!!

  • Do you have any agreements with German public / private insurance companies?

At the moment I do not have any agreement with the German Public/Private Insurance Systems (Kassenzulassung). The costs of the sessions are covered by the clients (Privatbezahlung).

  • How is the payment process?

You need to pay for the sessions yourself. After each session you will receive your invoice in your email. There you will also receive the necessary bank details. After receiving your invoice, you have 14 days (10 working days) to transfer the amount to the given account.

  • How do you do your sessions during the Coronavirus Situation?

Due to the current conditions, sessions are conducted both online and face-to-face. However, face-to-face sessions are conducted by taking all necessary precautions (mask, distance, disinfection fluids, etc.).

  • I want to arrange an Online-Session, which online platforms do you use?

I generally use well-known online meeting programs such as Zoom, Google Meet, Skype etc. But if you prefer another platform, I am always open to new ideas.

  • I don't like to do an Online-Session. Is it also possible to arrange a face-to-face session?

Sure! We can arrange a face-to-face session. Please let me know your preferred way when booking an appointment.

  • What is Sexual Counselling?

People can sometimes have sexual problems either about themselves or in their relationships. In sexual counseling we will attempt to define, understand and resolve the problem that is causing you discomfort. For more information please contact me.

  • I want to book a Couple Counselling Session, but my partner doesn't want to come. Can I come alone?

It is not an obligation. But, to have better results for a Couple Counselling Session, psychologists / psychotherapists (me included) recommend that both parties should be present in the session. If you are experiencing this situation, please feel free to contact me.

  • I am living in Turkey. Can I also book an appointment?

Of course! We can arrange an online session. Please contact me directly.

  • I am not living in Germany or Turkey. How can we do the session?

We can arrange an Online-Session on different online meeting platforms.

Kopernikusstr. 31C

85221, Dachau, Germany

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Phone & Whatsapp:

+49 1578 826 6972

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Since I am mostly in sessions. Please feel free to contact me preferably by email:

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infopsy.mos@gmail.com

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©2021 by Merve ORAL SEYHAN.

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